Frequently Asked Questions (FAQs)
What are the company policies with respect to consumer lending.
The company operating this website is not a lender; however, it does generate leads which are funded by lending entities. We surveyed the lending entities, and then compiled the responses which are provided below. Please carefully review your final lending documents of the lender funding your loan to obtain specific answers to consumer lending policies.
- Implications of late payment
If a payment is made late by a consumer, the consumer may be subject to a late fee, the loan being charged off, collection charges accruing, along with the loan being sent to collections. However, the consumer will have the opportunity bring the loan current as long as the consumer does so prior to the loan being charged off.
- Implications of non-payment
If a payment is not made by a consumer, the consumer may be subject to a late fee, the loan being charged off, collection charges accruing, along with the loan being sent to collections.
- Disclosure of fees including the annual percentage rate (APR)
Company has provided this information on the front page of its website. The APR is provided as a representative APR. Please visit the home page of this website or click here. Please carefully review your final lending documents of the lender funding your loan to obtain specific APR of your loan
- Disclosure of renewal policy
Consumer loans may be renewed at the consumer's option by a lender, but are not required to be renewed. The loan may be renewed by the payment of a fee in an amount between £10 and £30 per £100 loaned. The renewal of the loan will move the due date of the loan to the consumer's next pay date. A consumer may also pay down the principal at any time.
Code of practice/policy on responsible lending
The company follows the Online Lenders Alliance Best Practices, a copy of which are located at http://www.onlinelendersalliance.org/member.aspx.
What is your compliance with other state or local regulations related to short-term loans.
The company complies with all applicable federal laws and regulations.
What is your contact information/physical address
The company address is located on the contact us page and is provided below:
Cyberclick Marketing
20801 Biscayne Blvd, 4th Floor
Aventura, Florida 33180
customerservice@cyberclickleads.com
Q. How do I receive my money?
A. When you apply, you authorize us to deposit the loan amount into your bank account via an electronic transaction (BACS).
Q. When will I hear from you?
A. If all the information is complete and accurate, you should be contacted within 15 minutes after you have completed your application. If you have applied outside of normal business hours, we will contact you as soon as possible the next business day.
Q. When I request a payday advance, how long does it take for me to receive it?
The funds are normally deposited into your account the same day, depending on what time of day you placed the application with us. This can be delayed if we can not verify certain information on your application. If we have questions we will call or email you. If you cannot be reached at your work or home number supplied on your application, it is always helpful if you call us and let us know how we can reach you, in case we have questions.
Q. Do I need to fax anything to get a payday loan?
A. In most cases, you will not need to fax anything. There can be a very unusual situation where we ask that you email or fax, whichever is best for you.
Q. How much can I qualify for?
A. Our first time loans range from 200 to 800 pounds. After you have paid off your loan in full, you may qualify for as much as 1,000 pounds.
Q. Do I need collateral?
A. No. Your binding promise to pay will serve as your collateral.
Q. What if I have poor credit or no credit?
A. We do not conduct a credit check. We base our decision on a computer analysis of the information you have provided.
Q. Why is there so much information in the Loan Agreement?
A. The agreement is a contract that complies with all governmental requirements. It outlines the financial terms of the payday advance, including the cost of the service fee both as a monetary amount and as an annual percentage rate.
Q. How and when do I repay my loan?
A. When you apply for the loan you authorize us to withdraw the original loan amount and finance fees from your bank account via a debit card transaction on your next due date. However, you can renew or extend your loan until your next pay date by just paying the finance charge. Your due dates are determined by the day(s) in which you are paid.
Q. What are the payment options?
A. There are three payment options. 1. You may pay off your loan in full including the finance fee. 2. You may pay the finance fee plus some of the principal. 3. You may extend the loan by paying just the finance fee.
Q. Do you provide loans to military personnel?
A. Yes, if you are an active military member of any branch of the British Armed Forces, you may receive a loan from us.
Q. Is my transaction private?
A. YES! The website utilizes a 100% secure 128-bit SSL certificate for all input items. This means your information is secure and private.
Q. How do I know that the amount to be withdrawn from my account is the amount you say?
A. Since we are authorized by the Association for Payment Clearing Services, we must adhere to BACS rules and regulations. The amount to be withdrawn from your account will be the amount that is authorized in your contract.